Cookie Policy

This website (www.technaid.com) uses its own and third party cookies to collect information on the use made of it by its visitors. According to the  Spanish law 34/2002 of Services of the Information Society and Electronic Commerce (LSSI-CE), and the Regulation EU 2016/679 of the European Parliament and of the Council, of 27 April (RGPD), a website must not store information, or access information stored in the computer or other device enabled for the website of a user, unless the user is provided with clear and complete information about the purpose of storage, or access to information, and has given his express consent.

WHAT ARE COOKIES?

Cookies are small information files stored in the user’s browser by the various websites that the user visits. These files allow us to compare and understand how our users navigate our website and thus improve the user experience.

If you do not want to receive cookies from any of the websites you visit, you can configure your Internet browser to block them, to warn you if they are installed or to delete them from your device. At the end of this text we indicate the process to follow to manually delete the cookies from the most common browsers.

More information about cookies at www.aboutcookies.org

WHAT COOKIES DO WE USE?

As we have already told you, our interest in the use of cookies is the measurement and analysis of the use that our users make of the web. This site does not generate advertising revenue or include any advertisements for products other than those of the company itself. For this collection of data we use cookies from third parties such as Google or Microsoft, which use this information in accordance with their terms and conditions which are linked below.

By visiting our website, you accept the installation of the following cookies on your device:

TECHNICAL COOKIES

These are essential for the proper functioning of the website. Within this type we find:

1. 1. • Own cookies. Specifically the cookie of the plugin “GDPR Cookie Consent” that allows us to know if you have accepted the policy of cookies and remember that you have made them. It has a duration of 1 year and we manage it directly.
      • Third party cookies. In our case these correspond to those installed by Youtube (Google) to be able to link the videos you see on our website and Skype (Microsoft) so you can contact us directly. The duration of these cookies is between less than one day (session) to 8 months.

OTHER COOKIES

We only use directly four services from four companies (third parties) whose cookies are installed from our website. They are as follows:

1. Google (Google Ireland Limited. Gordon House, Barrow Street, Dublin 4, Ireland). We use Google Analitycs cookies to record and analyze user interactions on our website (knowing the number of pages viewed, language, social network on which our news is published, the city to which the IP address from which users access, the number of users who visit us … among others). You can find all the information about these cookies at the following link: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=en. In addition, all the information about the types of cookies used by Google (not only Analitycs) can be found at the following link https://policies.google.com/technologies/types?hl=en.
2. Facebook. We use Pixel Base technology to check the effectiveness of our Facebook campaigns on our website. You can read Facebook’s terms here https://www.facebook.com/legal/terms and their cookie policy here: https://www.facebook.com/policy/cookies/.
3. Hotjar (Hotjar Limited. Level 2, St Julian’s Business Centre, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta) Hotjar’s cookies, like those of Analytics, allow us to better understand the behaviour of users on our site by, for example, making maps of the use of the pages on the site. The cookie policy, as well as a description of the cookies used can be found at this link: https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookies
4. Zoho (Zoho Corporation Pvt. Ltd. 4141 Hacienda Drive, Pleasanton, CA 94588, USA) We have connected our Zoho CRM service to our website through the Zoho cookie, this allows us to automate the customer service process through our contact form. To access a detailed description of the cookies used by Zoho you can visit the following link: https://www.zoho.com/privacy/cookie-policy.html.

MANAGEMENT OF COOKIES IN THE DIFFERENT BROWSERS.

As a user you can freely decide whether or not to implement our cookies in your HDD, as well as their elimination, following the procedure established in the Help section of your browser. You can also configure your browser to accept or reject by default all cookies or to receive an on-screen notice of the receipt of each cookie and decide, at that time, the implantation or not in your hard drive.

Below we facilitate the links to the developers of browsers for the management or deactivation of cookies in your browser:

For Internet Explorer: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies

For Edge: Https://privacy.microsoft.com/es-es/windows-10-microsoft-edge-and-privacy

For Chrome: Https://support.google.com/chrome/answer/95647?hl=es

For Safari Mobile: Http://support.apple.com/kb/HT1677?viewlocale=es_ES

For Safari (PC): Https://support.apple.com/es-es/guide/safari/sfri11471/mac

For Firefox: Https://support.mozilla.org/es/kb/Borrar%20cookies

For Opera: https://help.opera.com/en/latest/web-preferences/#cookies

If you want to have more control over the installation of cookies, you can install programs or add-ons to your browser, known as tools of “Do Not Track”, which allow you to choose those cookies you want to allow.

The fact that you set up your browser to reject all cookies or expressly our cookies can assume that it is not possible to access some of the services and that your experience on our website may be less satisfactory.